Repair Center

Our Expertise at Your Service

Flying Eye operates a dedicated repair and maintenance center for professional drone operators and Flying Eye customers. We service all drones featured in our catalog, including DJI (GOLD dealer), Parrot, and more.

Outstanding After-Sales Service

With over 15 years of experience, our team delivers efficient and reliable support. We handle crash repairs, perform technical adjustments, and carry out in-depth diagnostics.

Fast and Reliable Repairs

Our drone repair center works within optimal timeframes. We typically complete repairs following a crash or technical failure within an average of 4 to 6 weeks.

Terms and Conditions

• After-sales service is available exclusively to business customers.
• You are responsible for the cost of returning the merchandise, except in cases where equipment purchased from 37 Flying Eye is covered under warranty.
• For repairs that do not result in a warranty claim, you will be charged a flat fee of €49 (including tax), excluding the cost of returning the merchandise.
• Any product not collected within 6 months of the customer being notified will be considered abandoned, and Flying Eye shall be entitled to dispose of it as it sees fit.

 

Note 1: A drone that has sustained water damage cannot be repaired.

Note 2: The warranty does not apply if the equipment was not purchased from Flying Eye.

Accident Investigation

Flying Eye also provides scientific investigation services following accidents caused by drones. We regularly work with insurers and courts.

Flight Data Analysis

Our engineers can analyze drone flight logs to determine the exact conditions and causes of a crash. This makes it possible to establish liability for the incident.

Data Confidentiality

Data confidentiality is strictly maintained to protect the interests of all parties.