Order
Do you have a question regarding your order? Here you will find all the useful information to assist you at every stage, from purchase to validation.
Tel. 09 72 62 78 50 - 09 72 62 78 50info@flyingeye.fr
Do you have a question regarding your order? Here you will find all the useful information to assist you at every stage, from purchase to validation.
Yes, our sales team can assist you in choosing the drone best suited to your business or project. You can reach out to us via the contact form to receive personalized recommendations.
If your order has not yet been shipped, we recommend contacting our customer service team as soon as possible at +33 (0)9 72 62 78 50.
You can contact the sales department by phone at +33 (0)9 72 62 78 50 or by email at info@flyingeye.fr
Would you like to know more about the delivery of your order? Consult this section for information regarding lead times, tracking, and shipping methods for your package.
Orders in stock are generally shipped within 24 to 72 business hours. The final delivery time depends on the carrier and your location.
As soon as your package is shipped, you will receive an email containing a tracking number that allows you to follow the delivery in real time.
Yes, we offer delivery to several countries. Delivery times and shipping costs may vary depending on the destination and the carrier (DHL, Chronopost, etc.).
Do you wish to make a return? Here you will find all the necessary information regarding the conditions, procedures, and deadlines for returning a product with ease.
Yes, you can make a return according to the terms set out in our return policy, provided that the product is in its original condition.
To make a return, simply contact our customer service team at +33 (0)9 72 62 78 50. They will provide you with the procedure and the steps to follow.
Need assistance after your purchase? Consult this section for information regarding after-sales service, warranty, and solutions in case of any issues with your equipment.
If you encounter a technical problem, our team can perform an initial diagnosis and guide you toward the appropriate solution : assistance, repair, or warranty support.
Please contact customer service at +33 (0)9 72 62 78 50.
Yes, the drones come with a manufacturer’s warranty that covers manufacturing defects, subject to the terms and conditions defined by the manufacturer.